smoke purifier

Returns Policy

We accept order cancellations before the product has been shipped or produced. If you cancel your order within this time, you will receive a full refund. However, once the product has been shipped, the order cannot be canceled., etc.).

Refunds

Once we receive and inspect your return, we will notify you via email about the approval or rejection of your refund. Approved refunds will be processed within 7 days and credited to your original payment method. Late or Missing Refunds If you haven’t received your refund yet: Check your bank account again. Contact your credit card company—it may take some time for the refund to be posted. Reach out to your bank, as processing times can vary. If you have done all of the above and still have not received your refund, please contact us at contact@gorgeinnovation.com. the item must be: Unused and in the same condition as received. In its original packaging with proof of purchase. ⚠️ Do not send your purchase back to the manufacturer. Please contact our support team for return instructions. Return Shipping Costs If the return is due to a customer’s decision (e.g., change of mind), the customer is responsible for return shipping costs. If the return is due to an error on our part (e.g., damaged, defective, or incorrect item), we will cover the return shipping cost. No restocking fees will be charged for returns.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

At Gorge Innovation And Electronics, our goal is to provide the best shipping experience for customers worldwide. We deliver to hundreds of locations globally, ensuring timely and responsive service. Order Delivery Time: The delivery time is split into two parts: Processing Time: This involves order verification, quality checks, and packaging. All orders are sent to our fulfillment center for dispatch within 0-2 business days after an order is placed. Shipping Time: This is the time taken for the items to ship from our fulfillment center to your address. Please note that all times mentioned refer to business days. Estimated Shipping Times: Due to the ongoing impact of global events and varying country-specific policies, we cannot guarantee exact delivery dates for certain regions. Our delivery time typically follows this pattern: Processing Time: 2-4 business days Shipping Time: 6-8 business days We offer the following shipping methods: Express Shipping VIP Shipping Thank you for choosing Gorge Innovation And Electronics. We appreciate your patience and understanding during these unprecedented times.